Career

Job Description

• EverExpanse is seeking an experienced IT Program Manager to join our team in Austin, Texas.

• Responsible for overseeing the end-to-end management of key projects, ensuring alignment with company objectives, and coordinating with offshore teams.

• Opportunity to drive business-critical projects and deliver exceptional results in the payments and technology space.

Key Responsibilities

Project Planning and Management:

• Develop and manage comprehensive project plans, including timelines, budgets, and resource allocation.

• Define clear project goals that align with EverExpanse’s business objectives.

• Track project progress and ensure that deadlines, budgets, risks, and quality standards are met.

• Lead projects from inception to completion, ensuring all documentation is properly maintained.

• Create and maintain effective communication strategies to keep stakeholders informed and engaged.

• Manage project changes effectively, ensuring they remain within scope and support project objectives.

Offshore Coordination:

• Align offshore teams with project goals, deliverables, and deadlines.

• Maintain clear and regular communication between onshore and offshore teams to ensure smooth project execution.

• Monitor offshore team performance, provide constructive feedback, and address any issues promptly.

• Optimize resource allocation for offshore teams to ensure efficient use of time and talent.

• Ensure offshore teams adhere to project standards, compliance, and quality benchmarks.

• Navigate cultural and time-zone differences to maintain productivity and communication.

• Develop and implement strategies to seamlessly integrate offshore teams into the overall project workflow.

Customer & Stakeholder Management:

• Collaborate with customers to understand their needs and ensure project goals are aligned with their expectations.

• Serve as the primary point of contact for all stakeholders, managing expectations and resolving concerns.

• Hold regular meetings with stakeholders to provide updates on project progress and milestones.

• Negotiate project timelines, budgets, and resources to reach mutually beneficial agreements.

• Incorporate stakeholder feedback to make necessary adjustments and ensure satisfaction.

• Maintain open and transparent communication with all stakeholders throughout the project lifecycle.

• Prepare and present detailed project reports to ensure transparency and accountability.

Project Execution:

• Lead the execution of project phases, ensuring objectives and deliverables are consistently met.

• Monitor the impact of project activities to ensure alignment with business strategies and goals.

• Ensure project compliance with all relevant regulations and internal policies.

• Manage project costs to keep them within budget while achieving key objectives.

• Evaluate the performance of project teams, offering guidance and feedback to improve outcomes.

• Quickly identify and resolve project issues to minimize disruptions and keep timelines on track.

• Promote continuous improvement by reviewing project outcomes and applying lessons learned to future projects.

Qualifications:

• Proven experience in IT Program Management with a focus on payment technology and solutions.

• Strong understanding of project management methodologies (e.g., Agile, Waterfall).

• Experience in managing offshore teams and overcoming related challenges.

• Excellent communication, leadership, and negotiation skills.

• Ability to manage multiple stakeholders and maintain positive relationships.

• Strong organizational skills with attention to detail and a focus on delivering high-quality results.

• Experience with budget management and financial oversight in large-scale projects.